eReconstruction: Common Mistakes When Submitting an Application

The eReconstruction program continues to assist families whose homes have been damaged by Russia’s armed aggression. At the same time, people may have their applications rejected due to technical or procedural errors that could have been avoided. The Ministry of Community and Territorial Development has published the most common reasons for rejections and prepared tips on how to prevent such situations.

1. Incorrectly selected type of compensation

When submitting a claim for compensation, it is important to select the correct type – “for damaged” or “for destroyed housing.”

If the property can be repaired, you should select compensation for damage; if the housing is completely destroyed, select compensation for destruction. An error in selection results in an automatic rejection.

2. Issues with property ownership registration

You cannot submit an application without proof of ownership in the State Register of Real Rights to Real Estate.

Before submitting the application, you should verify the presence and accuracy of the data in the registry and update the information if necessary.

3. Lack of consent from co-owners

If the housing has multiple owners, compensation is possible only with the consent of all co-owners. The absence of written consent from at least one of them makes it impossible to process the application. However, consent from a co-owner of the damaged property who is a foreign national or stateless person is not required.

4. Incomplete set of documents or inaccurate information

If the application contains errors or incomplete information, the system may detect discrepancies during the automatic verification process. In such cases, the commission is forced to reject the application. Before submitting the application, you should verify the accuracy of all data and documents.

5. Damage not related to military actions

Compensation is provided only in cases where the residence was damaged as a result of Russian aggression. If the inspection identifies other causes (accident, domestic fire, etc.), no payment or certificate will be issued.

6. Refusal to allow the commission to conduct an inspection

To determine the amount of compensation, the commission must conduct a physical inspection of the property. If the applicant does not allow commission representatives access or is absent from the site, it becomes impossible to document the damage, and consideration of the application is terminated. An exception is remote inspection of destroyed housing in areas of active or potential combat operations.

7. Duplicate receipt of assistance

Compensation cannot be provided a second time if the applicant has already received full payment for this housing from other sources. In the case of partial compensation for damage, the remaining funds can be obtained through the e-Recovery program.

Additionally, the Ministry of Development is expanding e-Restoration and has developed a new separate component of the program – a housing support mechanism for internally displaced persons from temporarily occupied territories.  They will be provided with a housing voucher that can be used to purchase an apartment or house (or invest in its construction) or to pay the down payment on a mortgage. The Ministry will provide additional information regarding the program’s launch.

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